Shipping Policy

Light LuxPrimeDeals — Fast, Secure, and Trackable Delivery

1. Order Handling

All orders are processed within 1–2 business days of payment confirmation. We conduct a final quality control check before dispatching your items from our fulfillment centers.

You will receive a shipping confirmation email with your tracking number once your package is ready for transit.


2. Shipping Times & Rates

RegionEstimated Delivery TimeShipping Fee
Domestic (US)3–6 business daysCalculated at checkout
Canada / UK5–9 business daysVaries by region
Europe / Asia7–14 business daysBased on item weight
Other Countries10–18 business daysInternational rates apply

Please note: delivery timelines may shift slightly during holidays, customs inspections, or extreme weather conditions.


3. Shipment Partners

We work with globally trusted carriers to ensure safe transit, including:

  • Fully trackable shipping via local and international courier networks

  • Smart routing for multi-item orders to reduce delays

  • Impact-resistant packaging for delicate or chrome-plated parts


4. International Shipping

We deliver globally. However:

  • Customs fees, import taxes, or VAT charges are the customer’s responsibility

  • Some regions may experience longer clearance delays due to faucet material classification

  • If you’re unsure about shipping to your country, contact us before ordering


5. Shipping Issues

If your order is:

  • Delayed beyond the estimated delivery window

  • Marked as delivered but not received

  • Damaged in transit

Please reach out to our support team within 72 hours of the issue.


6. Address Accuracy

Please confirm your shipping information during checkout. We cannot reship or refund orders due to incorrect addresses unless the fault is ours.


Need Help?

📧 Email: [email protected]
We typically respond within 1 business day.

 

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